You’ve been in an injury or your car has experienced some cosmetic/structural damage because of bad weather condition. Either way, you want the dents, dings and scratches fixed as soon as opportunity. Entrusting your prize vehicle to really auto body repair shop you come across, however, could prove a regrettable mistake. Sad but true, not all auto body repair technicians have most effective interest at heart.
Take for instance current “Sierra Vista Herald” news report declaring, “Auto repair shops to be checked.” Seems Arizona’s new attorney general is putting a sting operation into effect in the region that will “determine if those in the business of car repair think you are honest with their target market.”
What prompted the significance of such undercover tactics? Turns out, some dishonest mechanics and auto repair technicians are telling consumers that their cars require expensive add-on services when they do not. To make matters worse, they’re dropping the costly bomb on customers after they’ve already lured them into a lowball estimate.
In light of situations like these, it’s no wonder that recognition is being handed out by the Better Business Bureau and other watchdog organizations to auto body repair services that have their customers’ best interests in mind. Recently, EMC Publishers reported that “Local auto repair shop [had been] recognized by BBB for its health.”
The auto repair shop was selected by a “panel of judges consisting of business and community leaders” who investigated business practices and anecdotal customer service stories to choose a visit. Honest and integrity in all areas of business by car repair service provider secured the win.
One of the methods the auto repair shop managed to treat its customers so well was by employing a team of long-term trusted staff to “make the right choices.” An auto body provider’s main objective ought to getting you back on the road quickly and when using the confidence that your vehicle has been restored as part of your complete satisfaction. ICAR Gold class certification also translates that your auto repair technicians have obtained the highest credentials in the industry to get the task finished right.
Another way that the auto repair service walked away an issue honor was by taking the time to explain to its customers, in plain, non-technical language, what repairs their car needed and what options were available all of them. Your auto repair provider should be adamant in its pledge to use only original equipment manufacturer (OEM) parts and certified alternative elements. Watch out for auto body shops that use knock-offs or cheap imitations but charge you just slightly below a competitor naturally committed to sluggish it is . deal and backs it up with a guaranteed repair.
It’s stressful enough when a vehicle is damaged without adding in driving a car that you’re being ripped off through your auto repair garage. A reputable car body team focuses on taking that stress out of your process with focus detail from quote, to insurance agency document approvals, totally through to finished product.
Excel Auto Repair & Sales
94 E Falmouth Hwy, East Falmouth, MA 02536